CSR Lessons for Service Teams

Watch this sample lesson from Yana.

  • This course gives your customer service team the skills and strategies to deliver clear, confident, and exceptional customer experiences—every time.
  • Eliminate the stress and frustration that comes from miscommunication with customers.
  • Show your CSRs you’re invested in their success with training that makes a real difference
  • Transform customer service from a weak spot into your greatest advantage.
  • The lessons are yours to use forever.  There is no time limit on this course.  Use them quickly, though, to get your customer service reps up to speed.