Give your best techs training consistently, in a routine they appreciate, so they do the best work for you. Help them thrive each day in the field, with your best clients and your expensive equipment, unsupervised. You want all your techs on their “A game” each day representing your company.
Your best technicians crave stability. They want to know what is going to happen each day. They also love training, so they feel more capable going to their jobs each day. A daily lesson, they anticipate, to improve their people skills creates Super Techs.
We have a system to bring out the best in each tech every day training them also. All you need to do is invest is 10 minutes a day in your techs and their performance will improve. They will have better judgement on the job, give better service to your clients, and make better decisions with soft skills they learn. What is the value of that?
You will also see your B and C techs attitude and performance improve with daily lessons. They will appreciate you investing in them each day and their production will increase.
“I can not believe how great my guys are responding to these meetings. Fantastic!” – Dwayne with ServiceMaster