By Eric Sprague C & R Magazine 05/27/2025 Life of the RestorerWe work 16-hour days.We chow down on gas station food. We rarely say no.We show…
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By Eric Sprague C & R Magazine 04/01/2025 I remember years ago we had a restoration company come visit our office to watch how we…
Read MoreBuilding a Culture of Winning
By Eric Sprague C & R Magazine 02/03/2025 I remember sitting at my desk one night at my cleaning restoration company, thinking about how much…
Read MoreStriking the Balance Between Accountability and Empathy
By Eric Sprague C & R Magazine 10/29/2024 We all heard the story of Goldilocks and the Three Bears when we were kids. Goldilocks tries…
Read MoreTraining That Pays Off: Get the Best Return on Your Investment
By Eric Sprague C & R Magazine 10/17/2024 Zig Ziglar has an amazing quote about training staff, “The only thing worse than training people and…
Read MoreThe 85% Rule
Harvard and Cornell Reinforce Soft Skills By Eric Sprague C & R Magazine 10/31/2022Why do most companies exist? To make money. That said, when owners…
Read MoreThe Invisible Tool Bag: 4 Soft Skills Every Field Technician Should Be Trained On
By Eric Sprague R & R Magazine 01/26/2022 Have you ever walked from your van to the front door of a service call with a…
Read MoreGreat Reads for Growing Your Restoration Business
4 Books That Changed Eric Sprague’s Restoration Business and LifeBy Eric Sprague R & R Magazine 12/07/2021 I remember as a kid watching cartoons every…
Read MoreThe Company Who Cares the Most Will Win
By Eric Sprague C & R Magazine 07/22/2024 As I write this article, we just finished mental health awareness month. Last week, Katie Harris had…
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