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Read More#109: CSR Series: Emotional Client
#108: CSR Series: Listen to Calls
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Read More#107: CSR Series: Set Goals
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Read More#106: CSR Series: Connect Emotionally
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Read More#105: CSR Series: Talking Too Much
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Read More#104: CSR Series: Be Happy
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Read More#103: CSR Series: Product & Process
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Read More#102: CSR Series: Grateful
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Read More#101: CSR Series: Benefits not Features
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